Frequently Asked Questions (FAQ)

We offer thoughtfully crafted digital products designed to inspire, educate, and delight children, teens, and adults alike. Our three main collections include:

• Azaleea Story Worlds – immersive story packs with illustrated PDFs, audios, activities, and more.
• Azaleea Moments – animated eCards to share love, joy, or inspiration.
• Azaleea Reflections – Original soundscapes designed for introspection, calm, and emotional balance.

Once your payment is completed, you'll receive an email with download links for your files. You can also access your downloads directly from your Payhip account if you created one during checkout.

Unfortunately, due to the nature of digital products, we do not accept returns, refunds, or exchanges. All sales are final. Please read product descriptions carefully before purchasing. If you experience any technical issues, feel free to contact us—we’re here to help.

Yes! Many of our story packs and reflection journals are perfect for educational or therapeutic settings. You may use them in classrooms or workshops, but redistribution or resale is not permitted. Please refer to the license details included with each product.

No. Azaleea products are for personal use only. For any extended educational, editorial or collaborative use, please contact us directly for a custom license.

At this time, all our products are digital-only. However, many files are high-resolution and printable at home or through a print shop.

Each purchase is for personal use only. You may not redistribute, resell, or share the digital files. If you'd like to gift an item, we recommend purchasing it separately for the intended recipient.

If you're experiencing any issues with your download link, please check your spam/junk folder first. If the issue persists, contact us directly using the form on our Contact page—we’ll assist you promptly.

Yes! We release new content every month following a story-based calendar, including educational and emotional themes for kids, teens, and adults. Follow us on YouTube and social media for the latest updates.

You can visit our Collections page for full details on each category—Azaleea Story Worlds, Azaleea Moments, and Azaleea Reflections.